Shipping Policy

At Deed Digital Solutions LTD, we are committed to ensuring a seamless and reliable shipping experience for our valued customers. Please review our Shipping Policy to understand our shipping methods, partners, and guidelines for domestic and international deliveries.

1. Domestic Shipping

1.1. Within Nairobi and Environs: We offer secure and affordable in-house delivery services within Nairobi and its surrounding areas. Orders received before 3:00 PM will be dispatched the same day, while orders placed after 3:00 PM will be dispatched the next day.

1.2. Cash On Delivery (Nairobi): For clients within Nairobi, we provide cash on delivery (COD) shipping for orders worth 10,000 shillings and above, for packages that can be transported on motorbikes. Please call us for estimates on shipping bulky goods.

1.3. Outside Nairobi: Clients located outside of Nairobi can enjoy the convenience of our reliable shipping partners, including Fargo Couriers, G4S Courier, Nation Media, Modern Coast, and others. Contact us for accurate shipping estimates based on your location and order.

1.4. Payment for Orders Outside Nairobi: Orders placed outside of Nairobi will be dispatched once full payment is received and confirmed.

1.5. Sourcing from Distributors: Orders that require sourcing from distributors will be dispatched within 3 hours from the time of placing the order.

1.6. Fragile and Delicate Products: We strongly advise customers to consider insuring fragile and delicate products during transit to ensure their protection. Please contact us for more information on insurance options.

2. Local Shipping Partners

2.1. Fargo Courier, G4S Courier, Nation Media: Our trusted local partners offer competitive rates and secure shipping services to all corners of the country. For goods weighing less than 5 kilograms, the shipping charge is 450 shillings. For products weighing more than 5 kilograms, an additional 30 shillings per kilo applies. Our local partners provide door-to-door delivery services for well-labeled products. If a clear delivery location is not provided, customers may need to collect packages from the nearest partner office.

3. International Shipping

3.1. DHL, Modern Coast, Juba Errand: For our international customers, we collaborate with reputable shipping partners to deliver products to various destinations, including Uganda, Tanzania, Burundi, Rwanda, South Sudan, Congo, Zimbabwe, and beyond. These partners offer secure and affordable international shipping options. Please get in touch with us for shipping estimates tailored to your location.

Please note that this Shipping Policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates or modifications.

By placing an order with Deed Digital Solutions LTD, you acknowledge and agree to the terms and conditions outlined in this Shipping Policy.

Thank you for choosing Deed Digital Solutions LTD for your computer hardware and accessory needs.